Drain unblocking service records should give you a clear account of the drainage problem and the work completed. Ask the named drainage company for notes, photographs or CCTV that relate to your pipe, rather than broad claims with no connection to the job.
What the named contractor’s record should include
- The work agreed and any changes made during the visit.
- Notes about the obstruction and material removed. CCTV footage where a survey formed part of the work.
- Completion checks and recommendations for further action.
- Terms or limitations supplied by the named contracting business.
Match every document to the work
A useful survey or clearance record gives the drain location and visit date. Our unblocking process guide shows where inspection and testing fit.
Build a history for recurring faults
Store reports alongside your drainage maintenance log. If symptoms return, the next person can see what was already tried.